AI & Automation Consultant
Pedro Silva
Something in your business should be automated by now.
Finding the work that can be automated reliably, and how much of your time it is taking, is the first step.
Who you would be working with
The person you talk to is the one who builds it
I sold someone else’s AI product for two years before I built my own. That taught me what daily use asks of a system, and I design for it now.
I test everything I build before it goes live, and I measure it against your numbers after. If a tool will not actually earn its place, I will say so before you pay to build it.
Pedro Silva · Sydney · English and Portuguese
What I automate
The work businesses lose hours to
Every one of these started because someone was putting hours into the same thing over and over.
Answer the questions you get asked all day
You and your staff type the same answers about hours, prices and how it works ten times a day, and the eleventh person waits.
Chase the leads you never get back to
Someone asks for a quote, you get busy on a job, and by the time you reply they have already booked someone else.
Get paid without the awkward chase
You are owed money, the reminder feels rude to send, so you put it off and the invoice quietly ages.
Turn an enquiry into a booked appointment
Booking a customer in means a dozen back-and-forth messages, and half the time they go quiet before it is locked in.
Reply to every review in your own voice
Good and bad reviews pile up, you know replying matters, and you never find the time to do it well.
Stop retyping the same data between systems
Every new job means keying the same customer details into three places, and one of them always ends up wrong.
Sort and score enquiries the moment they land
Enquiries land all day, the good ones and the time-wasters look the same at first glance, and the hot one gets buried.
Find anything in your own documents in seconds
The answer is somewhere in an old document, and finding it means ten minutes of digging or asking the one person who remembers.
Get quotes and proposals out the door faster
A quote takes an evening you do not have, and the tidy-looking competitor who replied first wins the job.
Get straight answers about the rules you follow
The rules are long and dull, getting them wrong is expensive, and you are not sure you are even reading the current version.
It does not check your numbers, payroll figures or tax calculations.
If none of these is quite your problem, then yours is the one that matters. Bring it to the call and we will start there.
Book a callHow I work
Where I start, and how you’ll know it’s working
Talk through the work
I talk through the work you already do, and I watch where the hours actually go. It’s usually one task, repeated daily, that’s quietly costing you the most. Once that one’s picked, I get into the information and systems behind it, and the better shape those are in, the more hours it frees up.
Build it, test it
Then I build the system. Before it runs on its own, I test it against its rules: what it should handle, what it should leave alone, and when to hand something to a person. It does only what you’ve approved, and it goes live once it holds up.
Show you the change
From the start, before anything gets built, I write down where your numbers sit. So once it’s live, you see what changed in your own figures, rather than take my word for it.
Stay on it monthly
Once it’s live, it still needs looking after. A normal month is keeping up with the software updates as they land, plus the small changes you ask for along the way. So I stay on it, month to month.
It starts with one conversation about the work you already do, and where the hours could come back.
Book that conversationThe next step
The fastest thing is a short call. Bring what is eating your time. The call tells you whether AI is any use on it.
Online booking is not switched on yet. Send me two times that suit you and I will confirm one.
Send me two times